Welcome to OzekiNG help!


The Ozeki NG - SMS Gateway software enables you to use your computer to send and receive SMS messages to and from mobile devices. It allows SMS messaging in two ways: directly connecting to the SMS Center of a GSM service provider over the Internet or connecting to it using a GSM modem attached to the PC with a phone-to-PC data cable.

To configure OzekiNG, you need to click on the "Manage / Configure" menu item in the popup menu of the service monitor taskbar application (Figure 1).

 

Figure 1 - Service monitor taskbar application


If everything goes well a web browser will open with the login window of the application (Figure 2).


 

Figure 2 - Login window


In this login window you can log into the server with your username and password.
Do not forget to change the initial password!

 

Troubleshooting tips:

What to do if you do not see the login window in your browser?


 

Make sure the OzekiNG service is started! 

In order to be able to log into the server, it must be started. If the server is running the service monitor taskbar icon will have a green triangle in the bottom right hand corner (Figure 3).



Figure 3 - Service started icon.

Alternatively you can use the windows service manager to check if the service is running. This can be verified if you see the "Started" text next to the name of the service (Figure 4).

To manage Windows Services

1. Click Start and then click Control Panel.
2. In the Control Panel, click Administrative tools.
3. Click Services.




Figure 4
 - Windows services

If the service is not started, you should read the log file or check the windows event viewer (Figure 5) to find out what is the problem.

Read  the log file!

You can find the OzekiNG log files in the "C:\Program Files\Ozeki\OzekiNG - SMS Gateway\Logs\" directory.

Check the windows event viewer!

Starting Event Viewer

To start Event Viewer click Start, point to Control Panel, point to Administrative Tools, and then click Event Viewer.

 



Figure 5 - Windows event viewer

Selecting Computers

With appropriate administrative authority, you can select any computer in your network to view that computer's Event logs.

 To select computers in Event Viewer:

 1. In the top of the console tree, right-click Event Viewer (local), and then click Connect to another computer.
 2. Either browse  to the  computer  name  or type the computer name  in the  dialog  box to view the  Event log on that
     computer.
 3. Click OK.

Adjusting Event Viewer Settings

You can adjust Event Viewer settings for a specific log file.

 To adjust the settings for a log file:

 1. In the console tree, right-click the appropriate log file, and then click Properties.
 2. Click the General tab.

Saving Event Logs

You can save Event Logs for later analysis or for use as historical data. The log files are saved to a file name and location that you choose, with a file name extension that is determined by the format of the saved log file.

 To save Event logs:

 1. In the console tree, right-click the appropriate log file, and then click Save Log File As.
 2. Navigate  to  the subfolder in which  you want to  save the file, type a  name for  the file, click  the file  type, and then
     click Save.

Clearing Event Logs

You can manually clear all of the events from an Event log when necessary. On heavily used servers, it is a good idea to save data from the Event log for later administrative use before you clear all of the events.

 To clear Event logs:

 1. In the console tree, right-click the appropriate log file, and then click Clear all Events.
 2. You are prompted for whether you want to save the log to a file before clearing it.
 3. Click Yes to save a log and clear all events. If you click No, the log is not saved, but all events are cleared  from the
     selected Event log. If  you click Cancel, the request to clear the log is canceled.

Viewing Event Details


After you select a log in the Event Viewer, you can search, filter, sort, and view details about events.

 To view events:

 1. In the console tree, right-click the appropriate log file. A list of events in the log file is displayed in the details pane of
     Event Viewer.
 2. Click a specific event in the details pane to display the Event Properties dialog box and details about the event.

Filtering Events

You can specify a filter that limits the type of information that you want Event Viewer to display. These filters only affect which event log items are displayed in the viewer.

 To filter events:

 1. In the console tree, right-click the appropriate log file, and then click Properties.
 2. Click the Filter tab.
 3. Type the appropriate information that you would like to filter.
 4. Click OK.

Finding Events

Event Viewer provides the option to search for events. Searches can be useful when you are viewing large logs.

 To find an event:

 1. In the console tree, right-click the appropriate log file.
 2. On the View menu, click Find.
 3. Type the appropriate information that you would like to find in the dialog box, and then click Find Next.
 4. Click Close when you are finished.

 

Try a different browser: open the http://127.0.0.1:9501 url in Mozilla Firefox!

Open the http://127.0.0.1:9501 url in Mozilla Firefox Browser!

Check your proxy settings!

Microsoft Internet Explorer, via broadband, DSL, cable, network, etc.:

 - Select Tools menu 
 - Click on Internet Options
 - Select Connections Tab
 - Under Local Area Network (LAN) Settings, click on LAN Settings button 
 - Under Automatic Configuration and Use Proxy Server, configure your proxy settings

Make sure the "Use a proxy server for your lan..." checkbox is unchecked (Figure 6). (If you need a proxy setting check the "Bypass proxy server for local addresses" checkbox or use the advanced menu to add http://127.0.0.1:9501 to the exception list.)   

- Click OK to exit

 

 

Figure 6 - Proxy settings


Mozilla Firefox:

 - Select Tools - Options 
 - Click 'General' on the left hand side. 
 - Select 'Connection Settings'. 
 - Choose Automatic proxy configuration URL. 
 - Configure your proxy settings
 - Click OK. 
 - Click OK once more. 
 - Close down Firefox and restart it for the setting to take effect.

Check the firewall settings!

If you're running Windows XP Service Pack 2 (SP2) the new Windows Firewall is turned on by default. To help protect your computer against viruses or security threats, we recommend that you keep Windows Firewall on. Because a firewall restricts communication between your computer and the Internet, you might need to adjust settings for some programs that prefer an open connection. These adjustments are called "exceptions."

Windows Firewall now has three settings: On, On with no exceptions, and Off.

On: Windows Firewall is turned on by default, and normally you should leave it that way. When you choose this setting, Windows Firewall blocks all unsolicited requests to connect to your computer, except for requests to programs or services selected on the Exceptions tab.

On with no exceptions: When you select the Don't allow exceptions check box, Windows Firewall blocks all unsolicited requests to connect to your computer, including requests to programs or services selected on the Exceptions tab. Use this setting when you need maximum protection for your computer.

Off: This setting turns Windows Firewall off. When you choose this setting, your computer is much more vulnerable to harm from unknown intruders or viruses from the Internet. This setting should only be used by advanced users for computer administration purposes, or if your computer is protected by another firewall.

To adjust Windows Firewall settings

1. Click Start and then click Control Panel.
2. In the Control Panel, click Windows Security Center.
3. Click Windows Firewall.
4. In the General Tab make your selection (Figure 7).

If you are on a  safe  network, you can  temporarily choose to  disable the firewall to check if that  blocks  you  from 
accessing the service  configuration form. If  you decide  to go with  this option: Do not forget to enable your firewall again after this check!

 



Figure 7 - Windows firewall

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