This guide explains how you can capture the network traffic with
Wireshark. The information you get this way then please send us to
email@example.com. Our technical engineers
then can look into the files and help you overcome the experienced issues quickly.
With Wireshark you can save all the outgoing network packages
via all network cards. First, please download Wireshark from
install and run it (Figure 1).
As the next step select the network interface via which you wish to
capture the network packages (Figure 2).
Start the capturing process (Figure 3).
When you wish to stop capturing process, click on Stop button. Then
click on Save at File menu (Figure 4).
Provide a name for the captured data, specify the place where
you wish to save the file and click on Save (Figure 5).
Finally, send us the saved capture data to
firstname.lastname@example.org (Figure 6).
Our technical engineers will look into the captured data and respond you as soon