OZEKI NG SMS Gateway
"The World's most reliable SMS gateway software!"

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Ozeki NG SMS Gateway

Troubleshooting | Automated

Backup

This page explains why you should back up the configuration and other data of the Ozeki NG - SMS Gateway program, and how to restore your data from the backup.

Reasons for backup

It is essential to back up your configuration and other data related to SMS messaging using Ozeki NG - SMS Gateway. Your computer may break down, or there may be other problems causing data loss. Without backup, you risk losing your configuration and other data.

Unintentional change of data might occur as well. You may accidentally uninstall configured service provider connections or users, or you might make changes to the configuration of inbound or outbound routing which might prove wrong. Then, you may need to restore the original configuration.

Also, you may want to start using Ozeki NG - SMS Gateway on another computer when your system is already configured. In all these cases, it is useful and convenient to have a backup, as it allows you to avoid having to reconfigure the program.

How to save your data

You can save the configuration and other data of Ozeki NG - SMS Gateway by saving the whole directory you have installed the program in. By default, it is the C:\Program Files\Ozeki\OzekiNG - SMS Gateway directory (see Figure 3 on the Installation Steps page). This directory contains all data.

To reach this directory, right-click the Start menu and select Explore.
Open the Program Files directory in the Folders section on the left.
Open the Ozeki folder in the directory, and select the directory to save it (Figure 1).

selecting the directory of the program — Figure 1 - Selecting the directory of the program

How to restore your data

To restore your configuration and other data, reinstall the program (as described on the Installation Steps page), and stop the service.

To do this, take the following steps:

Open the Control Panel from the Start menu.
Double-click Administrative tools in the panel (Figure 2).

opening the administrative Tools panel — Figure 2 - Opening the Administrative Tools panel

The Administrative Tools panel will show up.
Double-click Services in the panel.
This will bring up the Services panel.

If the service is running, you can see the status of Ozeki NG - SMS Gateway as "Started" in its entry (Figure 3).

the program running — Figure 3 - The program running

If it is running, stop it by clicking Stop in the top left-hand corner of the panel (Figure 4).

stopping the service — Figure 4 - Stopping the service

Once the Ozeki NG service is stopped, you need to locate the Ozeki NG Data folder. You can find it in the C:\Program Files (x86)\Ozeki\OzekiNG - SMS Gateway. Next compress it into a Zip file. Right click on the folder then select "Send to" and "Compressed (zipped) folder" (Figure 5).

compress ozeki data folder — Figure 5 - Compress Ozeki data folder

The previous step created the Data.zip file on your desktop. Look through your desktop icons and you will find the file (Figure 6).

backup data folder — Figure 6 - Backup data folder

Then reactivate the program. To restart it, click the Start link below Stop (Figure 4).

More information

Troubleshooting | Automated